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INSTRUCTIONS FOR FILLING OUT AND SENDING ORDERS

The sales list is updated every day (Monday to Friday) with effect from the next day.

If the customer has more than one destination, it is necessary to create an order for each different location.
The order will be automatically uploaded to our systems. A summary email will be sent to the customer with the details of what

was purchased.

It is possible to order from the 'VEGETABLES' and 'FRUIT' sheets only in whole boxes.
The only exceptions are for the following items: garlic, pineapple, bananas, coconuts, shallots, celery.
Only for these items, when taken in quantities smaller than whole packages, it is necessary to indicate 1 in the packages column and then
indicate the desired quantities in the “notes” column.
In the sheets 'MUSHROOMS AND EGGS' and 'DRIED FRUIT' it is possible to order in pieces, instead of whole packages, there
is the column relating to the pieces, except in the crossed

out cells.

The specific notes or requests relating to the item must be indicated in the specific line in the notes column (which will be displayed by the operator only if packages of that item have been ordered).

Specific notes or requests relating to the entire order must be included in the final step of filling out the order.

Non-compliances are accepted if reported the same day of receipt of the goods or at the latest the following day.


They must have photographic documentation (product and manufacturer label) and document references (No. and Date) sent to the specific email: contestazioni@eltamiso.it

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